- Telling Housing SA about a temporary absence
- How long a tenant can be absent
- Tenant's responsibilities while absent
- Applying for a caretaker
This policy sets out:
- what a tenant is responsible for while they’re absent from their property
- how Housing SA approves tenants being absent from their properties
- how Housing SA approves applications for a caretaker to live at the property during the tenant’s absence
This policy doesn’t apply to short term and specific purpose housing programs such as the Integrated Housing Exits Program, except in line with the relevant policies.
Telling Housing SA about a temporary absence
Tenants must live in their property as a condition of their lease agreement, also known as the Conditions of Tenancy.
Tenants must notify Housing SA if they will be away from their property for more than a fortnight.
If Housing SA suspects a property has been abandoned, it’s managed in line with the Abandoned property and goods policy.
How long a tenant can be absent
Tenants may be absent from their property with Housing SA’s approval for up to 3 months.
If the tenant has a genuine need to be absent longer, Housing SA may approve extending it for up to another 3 months.
Temporary absences and extensions won’t be approved if it goes past the end date on the tenant’s lease agreement.
Tenants can be absent for a maximum of 6 months in any 3 year period, starting with the first absence.
If a tenant is away longer than this, Housing SA may determine the tenant isn’t living in the property. The circumstances behind each absence is considered to determine what action, if any, should be taken.
These timeframes also apply if a caretaker’s living in the property.
Tenant’s responsibilities while absent
Tenants are still responsible for meeting all the conditions of their lease agreement while they’re away, including:
- paying rent in full and on time
- taking care and maintaining the property
- telling Housing SA about any changes in their circumstances, for example changes to their household income
Applying for a caretaker
A caretaker is someone nominated by the tenant, for example a family member or friend, to live in the property while they’re absent.
If the tenant’s living in Aboriginal housing, the caretaker should preferably be of Aboriginal and Torres Strait Islander descent.
A caretaker has no right to take over the tenancy.
A tenant can apply for a caretaker to live at the property for up to 3 months. They must get Housing SA’s approval before the caretaker moves in.
Housing SA may approve the caretaker for up to another 3 months if the tenant has a genuine need to be absent longer, and the extended absence has been approved.
Eligibility
Tenants are eligible to apply for a caretaker if they meet all the below conditions:
- action isn’t being taken to end their tenancy
- they have an arrangement to repay any debt they owe Housing SA in line with the Account management policy
- the length of their absence won’t go past the end date on their lease agreement
A person’s eligible to be a caretaker if they meet all the below conditions:
- they have an arrangement to repay any debt they owe Housing SA in line with the Account management policy
- they aren’t excluded from Housing SA’s services because of antisocial behaviour in line with the Antisocial behaviour policy
- moving into the property won’t contravene the conditions of an intervention order
- they provide proof of their identity to Housing SA
Rent
Rent is calculated based on the tenant’s household income in line with the Rent policy. It’s reviewed when a caretaker is approved.
Housing SA may calculate the rent based on caretaker’s income if the tenant has no or limited income, for example because the tenant is in prison.
Related information
Controlling documents
This policy is based on and complies with:
- South Australian Housing Trust Act 1995
- Lease Agreement/ Conditions of Tenancy
Supporting guideline
- Temporary absences guideline v5
Related policies and other documents
- Abandoned property and goods policy
- Account management policy
- Antisocial behaviour policy
- Rent policy
- Proof of income, identity and rent
Date this policy applies from
7 March 2023
Version number
5
The online version of the policy is the approved and current version. There’s no guarantee any printed copies are current.