The SA Housing Authority ('the Authority') respects your privacy.

This privacy statement explains what information the Authority collects, holds and how that information is stored and used and explains the security of your information. This website is operated in compliance with the Government of South Australia’s Information Privacy Principles (IPPs), a copy of which can be obtained on the Department of the Premier and Cabinet website.

When you use this website, you may send or provide personal information to the Authority. The Authority will use, store and handle this information in accordance with the requirements of the IPPs and this privacy statement.

Whenever you visit one of our websites, the Authority will automatically record your IP address, date and time of your visit, pages you access, documents you download and the type of browser you use.

Periodically, we use independent measurement and research companies to gather non-personal information regarding the visitors to our website on our behalf using cookies, log file data and code which is embedded in our website. We also collect the keywords you use when you do a search of our site. This information is not linked to any other data we collect. We use this information to find out what kinds of information people are looking for and how we can improve our services.

This information does not identify you personally.

This information tells us how our site is being used and helps us improve it to make your visit useful, informative and enjoyable.

The Authority (or its appointed agents) will collect personal information about you directly by way of forms and other documents or information you submit to the Authority (whether in paper or electronic form), correspondence you provide, telephone calls, meetings or through other interactions via the Authority’s websites, social media channels and marketing activities.

Your personal information will not be disclosed to a third party except in accordance with the IPPs and this privacy statement. Our website administrators are required to protect and handle your personal information in accordance with the IPPs and this privacy statement.

The Authority may use personal information that you provide (either directly or through its appointed agents) via this website for the following purposes:

  • To answer any questions or inquiries you direct to the Authority;
  • To provide you with marketing materials in relation to offers, products and services the Authority may have available from time to time in connection with current projects;
  • For other purposes which are reasonably necessary and related to the purpose for which it was collected; and
  • As otherwise required or permitted by applicable laws and regulations.

The Authority may disclose your personal information to its appointed agents for the relevant purposes mentioned above.

The Authority will not use or disclose your personal information for the purpose of third-party direct marketing. However, from time to time the Authority (or its appointed agents) may use your personal information to provide you with marketing materials in relation to products and services that are available in connection with any current or upcoming projects. Such direct marketing activities may include (without limitation) Facebook advertising and Google Display Network advertising.

If you would not like to receive direct marketing materials, you may notify the Authority using the contact details set out below or by unsubscribing. Upon receiving such a request, the Authority will remove from its marketing database(s) your personal information that has collected via this website and cease all direct marketing communication to you.

The Authority will take reasonable steps to ensure that your personal information collected is securely stored and transmitted and is not misused.

When visiting the Authority’s website or an affiliated Authority website, the Authority may record the IP address, date and time of the visit, pages accessed, documents downloaded, and type of browser used. The Authority may use independent measurement and research companies to gather non-Personal Information regarding the visitors to the Authority’s website or the affiliated Authority’s websites, using cookies, log file data and code which is embedded in the website. The Authority may also collect the key words used when a search of the site is carried out. This information is not linked to any other data the Authority collects. The Authority uses this information to discover what kinds of information people are looking for and how the Authority can improve its marketing and services.

The Authority will only record email addresses and other Personal Information if an individual provides it. It will be used to send a reply and may also be used for marketing purposes in relation to the Authority’s projects, including Facebook advertising and remarketing, and Google Display Network advertising and remarketing services.

Personal Information will not be disclosed to a third party except in accordance with the SA Housing Authority Privacy Policy.

A cookie is a small piece of data that a website can transfer to your computer hard drive for record-keeping purposes. The Authority may use cookies to help improve the user experience of the website and for remarketing purposes. Information generated from cookies allows the Authority and ad networks to, among other things, deliver targeted advertisements that are believed to be of most interest to you. There is no attempt to identify you personally.

If you do not want information to be collected through the use of cookies, there is a simple procedure in most browsers that allows you to deny or accept the cookie feature. Please be aware that denying the cookie feature may prevent you from taking full advantage of this website or further Authority services.

The Authority may also use Google Analytics to collect information about visits to this or its appointed agents’ websites. By using this or an affiliated website, you consent to the collection and processing of your data by Google in the manner described in Google’s Privacy Policy and for the purposes set out in this privacy statement.

Google Analytics uses cookies to collect information about which pages you visit, how long you are on the site, how you got there (for example from a search engine, a link, an advertisement etc.) and what you select. Information collected by the cookies (including your IP address) is transmitted to and stored by Google on servers in the United States. You can opt out of Google Analytics if you disable or refuse the cookie, disable JavaScript, or use the opt-out service provided by Google.

The Authority may use remarketing services, including Facebook and Google Display Network to advertise to previous visitors to its or its appointed agents’ websites or social media platforms. The Authority may also create social media lookalike audiences based on user profiles. Remarketing services are performed by tracking usage data, cookies and personal information and may result in users being shown Authority or Authority-related advertisements.

By using the Authority’s website or an Authority affiliated website and/or providing personal information to the Authority a user consents to the Authority using their personal information and other data in connection with remarketing services, including Audience Targeting, Custom Audiences and Lookalike Audiences.

Users can choose to opt-out of remarketing by disabling third party cookies in their browser.

These terms of use may change from time to time, with or without notice, to take account of new laws and technology, changes to the Authority’s functions and activities, and to make sure they remain appropriate. It is recommended you visit this website regularly to stay up to date with any changes.

This privacy statement covers all Authority websites. Our privacy statement does not apply to any other party’s websites, even when we have provided you with a direct link. We recommend that you check the privacy statements of the other party’s website.

There are inherent risks associated with transmission of information via the Internet. You should make your own assessment of the potential risks to the security of your information when making a decision as to whether or not you should utilise this website. There are alternative ways to obtaining information from, and transacting business with, the Authority for those users who do not wish to use the Internet.

Privacy Complaint

If you believe the Authority has failed to comply with the IPPs or this privacy statement you should, in the first instance, contact the Authority. If the Authority is unable to help you, or you are dissatisfied with the response, you can lodge a written complaint with the Privacy Committee of South Australia.

Enquiries

If you have any questions about these Terms of Use, or how the Authority may use your personal information that you provide to it via this website, please send us an email.  ‚úČ

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