This page includes assistance and contact information

  • contacts for people experiencing crisis under the ‘Assistance’ heading
  • how to provide feedback to us, or to make a complaint
  • making a public interest disclosure

Crisis 

Domestic Violence

I need help with domestic violence and abuse, accommodation

Sleeping Rough

Use Street Connect to refer someone you've seen sleeping rough in the Adelaide CBD or surrounding parklands  visit  Street Connect

Food assistance

Food Van and Soup Run

Vouchers for food, chemist and transport  visit sa.gov.au/financial_aid

Extreme Heat and Cold

Code Blue or Code Red  visit sa.gov.au/extreme weather response for people sleeping rough

Current weather warnings  visit www.ses.sa.gov.au/current warnings

State Emergency service, find out what to do in an emergency  visit www.ses.sa.gov.au

Concessions

SA Concessions  visit sa.gov.au/concessions

Housing SA (Public housing)

8.30am to 5.30pm Monday to Friday

Phone:  131299  ☏ 

Phone (Outside South Australia):  (08) 8207 0211  

Email:  housingcustomers@sa.gov.au

Housing SA (Community housing)

Phone:  1300 700 561  (toll free:  1800 686 366)  

Email:  industrypartnershipschp@sa.gov.au

Housing SA Maintenance

Phone:  131288  

Housing Safety Authority

Phone:  1300 700 329  

Email:  housingsafety@sa.gov.au

Regulates minimum housing standards, more information  visit sa.gov.au/renting a substandard property

Office of Housing Regulation

Phone:  7424 7206  

Email:  OHRcommunityhousing@sa.gov.au

Regulates community housing providers, more information  visit www.nrsch.gov.au

Housing SA office finder

Find a Housing SA office near you within South Australia  visit www.housingsa/officelocations_maps

Housing SA office locations

Locations for metropolitan and country Housing SA offices  visit www.sa.gov.au/housingsa/officelocations

Buying an affordable home or accessing affordable private rental

HomeSeeker SA helping South Australians buy their own home or access affordable private rental, more information  visit www.sa.gov.au/HomeSeeker  SA

HomeStart Finance

Buying your first home, more information  visit www.homestart.com.au

Interpreting and Translating Services

Monday to Friday 10.00am to 2.00pm

General enquiries 1800 280 203  

Interpreting and Translating Centre website

National Relay Service

TTY number  133 677  

Voice Relay 1300 555 727  

SMS relay number 0423 677 767  

National Relay Service website

Media enquiries

Media outlets seeking information from SA Housing Authority should email housing.media@sa.gov.au

Media Line  (08) 8415 4288  

All Housing SA Contacts

Visit  www.sa.gov.au

How to provide feedback or make a complaint, online, via email, by telephone or by post.

More information on SA Housing Authority Feedback and Complaints

The Public Interest Disclosure Act 2018 (PID Act) creates a new scheme from 1 July 2019 that:

  • encourages and facilitates the appropriate disclosure of public interest information to certain people or authorities
  • provides protections for those who make appropriate public interest disclosures
  • sets out processes for dealing with disclosures
  • ensures disclosures cannot be ignored.

Further information about the PID Act can be found at:

Making a public interest disclosure

Appropriate public information disclosures raise potential issues of corruption, misconduct or maladministration in public administration.

If you wish to make a public interest disclosure, via the SA Housing Authority, you can email one of our responsible officers who will treat your disclosure with confidentiality, and ensure it is investigated.