“Dinah was extremely supportive, without her going above and beyond I would be facing homelessness with my young family.”
Dinah, one of our dedicated customer service officers, showed great empathy and service to help a customer access private rental assistance and secure a home for his family.
Working quickly and flexibly, Dinah advocated for an urgent appointment - assisting the customer with his paperwork so he could be seen on the same day and secure a bond to get into a new private rental property.
The customer was so grateful for Dinah’s help and kindness, with her empathetic approach empowering the customer to feel heard and supported.
Thanks Dinah for your outstanding service!