Annual Report 2021-22
Performance at a glance
During 2021-22, the Authority accomplished a number of achievements/highlights. |
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Agency response to COVID-19
The Authority’s Incident Management Team continued to manage COVID related business changes, ensuring staff were supported while they focused on service delivery.
At the start of the 2021-22 financial year, the Emergency Relief Functional Support Group, which is managed by the Authority, provided an out-of-office hours on-call service to support SA Health to manage the response for people who had tested positive to COVID-19 and were experiencing financial hardship to obtain quarantine accommodation. This concluded in February 2022.
In July 2021’s seven-day lockdown, more than 300 households were assisted with short-term hotel/motel accommodation. This was achieved in collaboration with partners and meant that people in need of accommodation were able to comply with public health orders. It also made contract tracing possible had there been any infections.
People experiencing homelessness, without significant medical issues as determined by SA Health, can access assistance through the Emergency Accommodation Program via Homeless Connect.
From January 2022:
Managing Wiltja Supported Home Quarantine: The Customer and Services team managed a supported home quarantine facility at the Wiltja Boarding College in Northgate. This was effectively a ‘medi-hotel lite’ for close contacts of COVID positive people who have been brought from the APY lands during the current outbreak. The program finished in February 2022.
Supporting Remote Communities during COVID: Our Lakeview Transitional Accommodation Centre in Port Augusta has been used to isolate close contacts who do not have appropriate accommodation in the area, and it will continue to do so until further notice. Other facilities in remote areas may also be reconfigured to support the local communities and the Customers and Services team will be responsible for resourcing and managing these sites.
Enabling Safe Return to Country: We support the controlled and safe movement of people who are returning to the APY Lands. These activities are either led by us or (depending on the situation) we assist DHS, SA Health, DPC-AAR or the Department of Education. The Customers and Services team coordinate our involvement in each of these tasks.