Annual Report  2021-22

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Our strategic focus

Our Purpose Better housing choices for South Australians.
Our Vision

South Australia has a world-leading affordable housing system that removes the barriers to people finding a home.

By doing this, all South Australians will have access to appropriate and affordable housing, being part of an inclusive and economically connected community.

As the custodian of, and provider within, the affordable housing system, our organisation is a leader in customer service, innovation and partnerships with the housing, finance and services sectors.

Our Values

SA Housing Authority (the Authority) builds on the rich and proud history of the South Australian Housing Trust (SAHT) by providing access to affordable and secure housing.
The behaviours and practices of our staff are guided by the public sector’s values.

  • Service - We proudly serve the community and Government of South Australia
  • Professionalism - We strive for excellence
  • Trust - We have confidence in the ability of others
  • Respect - We value every individual
  • Collaboration and Engagement - We create solutions together
  • Honesty and Integrity - We act truthfully, consistently and fairly
  • Courage and Tenacity  - We never give up
Our Objectives

The Authority’s objectives are:

  • Model a strong, fair and inclusive housing system that delivers on community expectations.
  • Equip our people to provide efficient and effective services for our customers.
  • Invest in sustainable housing to provide greater choice and better customer outcomes that support State growth.
  • Make it easier for South Australians to get the housing assistance they need, when they need it, for the time they need it.
  • Design and deliver new homelessness service models with our partners to assist people to remain in or achieve sustained housing.

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