Annual Report  2020-21

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Statistic Corporate function
101 new homes built for public housing rental or for sale
2,112 tenant allocations (includes transfers)
27,879 tenancy visits conducted
46,422 social housing properties
32,993 public and State Owned and Managed Indigenous Housing (SOMIH) properties1
679 houses maintained in remote and non-remote Aboriginal communities
99% of offerable properties tenanted
52,439 South Australians residing in public or SOMIH housing
12,322 people residing in public, SOMIH or Aboriginal community housing identified as Aboriginal and Torres Strait Islander
87.5% customers indicated they were satisfied or very satisfied with maintenance services provided
88% of Priority 1 or 2 maintenance orders responded to on time
4,720 people experiencing housing crisis or risk supported into emergency accommodation
2,024 new households allocated to people and families from the housing register
80% of allocations were to people and households with high needs
9,823 customers received rent in advance and/or arrears
10,738 assisted under the Private Rental Assistance Program
51,612 households supported to reside in safe and secure accommodation including short term shelter / boarding house accommodation
20,178 people received a support service from a Specialist Homelessness Service
702 instances of overnight accommodation provided during a Code Blue or Code Red activation
163,655 phone calls received by the Maintenance Enquiry Centre
180 clients supported as part of the Domestic and Family Violence Crisis Accommodation Pilot

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