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Our vision is simple but resolute:

“All South Australians have access to appropriate and affordable housing that contributes to social inclusion and economic participation”.

In working towards this vision, success will be measured by the following four key outcomes, which were developed in partnership with the Housing and Homelessness Taskforce – a group of key leaders from the housing and support sector and industry.

Customer at the centre

Meeting the housing needs of customers and community to support life opportunity.

Customers should have easy access to affordable housing options that suit their needs. To build a system that is responsive to their needs, we need to listen to their experience of the housing system and embed their voices within the decision-making processes cross the entire ecosystem.

Effective and efficient industry

A high-performing sector and industry that delivers good customer outcomes.

To deliver good outcomes for customers within a complex and dynamic housing ecosystem, we need a high performing industry and sector that is committed to working together to improve housing outcomes for all South Australians. We need to ensure the future certainty and sustainability of the housing sector including the best use of subsidy that is targeted to those who need it most.

Matching the right supply to demand

A well-functioning and resilient housing market that supports housing choice and supply.

A regulatory environment is needed that can inspire innovation in affordable housing supply and provide choice that meets the needs of different household types. We need private and not-for profit organisations that can attract private investment and work in a modern and progressive planning environment to boost the delivery of appropriate and affordable housing for South Australia.

Targeted support

People are supported out of crisis or homelessness to maintain and improve their housing outcomes.

We need to move away from reactively responding to crisis towards tailored and robust solutions that target early intervention and prevention. Service and supports must be provided in a manner that are outcome and people focused, incentive-based and which ensure people are supported into their own tenancies quickly and effectively. Sustaining them in that tenancy is also critical.

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