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In shifting the way we think about housing and related systems, there are fundamental changes required in the way we approach system design and implementation.

A people first approach

At the heart of each key strategic direction is a commitment to put the needs of customers first. This means providing the opportunity for people to be the architects of their own futures. People want greater control, choice and improved outcomes and opportunities.

They want to be heard and involved in housing and support decisions.

People-first means assisting those in need, who are vulnerable or at risk, by providing a suitable and sustainable supply of social and supported housing and associated support where and when it is needed. Importantly, it enables opportunities for people to aspire and transition to other housing options. This includes ensuring that people do not become trapped in the system or cycle through services, but rather achieve housing outcomes and meet their housing goals.

A focus on innovation through collaboration

Essential to the implementation of the Strategy is enabling a network of stakeholders, communities and government to come together in new and different ways to design new solutions. This may be formal governance structures, new partnerships and organisations or informal networks that can flexibly respond to changing needs, events and opportunities.

This needs to be supported by continued investment in data and research that is shared across the sector. It also means being innovative about who we partner with, exploring new avenues for collaboration, and working with businesses and organisations that
may not have been involved before.

Cultural inclusivity

This strategy aims to provide a housing and support system that benefits all, while recognising there are unique needs and specific challenges faced by Aboriginal and Torres Strait Islander people and those from culturally and linguistically diverse backgrounds.

The challenges of Aboriginal people – who are over-represented in the social housing, homelessness and support system, and who face additional housing barriers – will be further responded to in an Aboriginal Housing Strategy to be delivered by the end of 2020.

Resilience and growth

In future proofing our system, while recognising there are factors and circumstances beyond our control, this strategy will build the foundations for a strong housing market.

A sustainable, long-term strategy is one that successfully adapts to change and quickly responds to opportunity with flexibility.

By building a resilient system that is positioned for growth, we build resilient communities, customers and providers, that can respond to and learn from change and opportunity.

Environmental sustainability

The future of housing must address energy and water efficiency of South Australia overall at a macro level, and of our communities and households at a micro level.

Ensuring environmental sustainability measures are taken, where appropriate and possible, lowers costs of living for South Australians, creates greener communities, results in a more robust state-wide energy grid and attracts people to our state.

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