This annual report will be presented to Parliament to meet the statutory reporting requirements of Section 42A of the South Australian Housing Trust Act 1995 and the requirements of Premier and Cabinet Circular PC013 Annual Reporting.

This report is verified to be accurate for the purposes of annual reporting to the Parliament of South Australia.

Submitted on behalf of the South Australian Housing Trust by:

Gary Storkey

Presiding Member, South Australian Housing Trust Board

Date: 30 September 2020           Signed: Gary Storkey

SA Housing Authority has achieved much during 2019-20, as we have continued to work in close collaboration with our customers and communities – as well as our government and sector partners - to achieve better housing outcomes for South Australians.

It has been a challenging but rewarding year. Despite the challenges posed by the devastating Christmas bushfires and COVID-19, we have been able to continue building our new organisation while progressing our ambitious reform agenda to build a better and more sustainable housing system.

We finalised and launched the state’s new 10-year housing, homelessness and support strategy – Our Housing Future 2020-2030. The Strategy was developed hand in hand with the housing sector and the community and presents a once in a generation opportunity to reform housing in South Australia, including affordable housing, social housing and homelessness services. These reforms have now begun and will continue throughout 2021 and beyond.

We also began development of the Aboriginal Housing Strategy, which will be tailored to the housing opportunities and challenges of Aboriginal South Australians. This strategy will be launched in early 2021.

We played a vital role in providing emergency relief and recovery services to people affected by bushfires on Kangaroo Island and in the Adelaide Hills. We operated relief and recovery centres, provided emergency accommodation, coordinated grant applications and linked people to a variety of other supports. Many of our staff gave up their own Christmas or holiday plans to assist in this effort.

Our response to the COVID-19 pandemic was swift, agile and professional. From the earliest days of the pandemic in South Australia, we remained committed to the health and safety of our staff and our customers, while continuing to provide our important housing services. Our response included changes to how we delivered some services, and new staffing and working arrangements. We have continued to monitor the latest official sources of information and respond as required.

During the year we launched our new Connect computer system to replace our outdated mainframe system. This new system will continue to be rolled out over the coming year, and brings clear benefits for our staff, customers, and sector partners.

We continued to review our operations to strengthen our communities including implementing new our antisocial behaviour reforms. We aim to respond quickly and effectively to the small number of social housing tenants who engage in anti-social behaviour that disrupts their neighbours. Throughout the year we were successful in getting tenants to improve their behaviour, or face eviction.

There have been many other highlights during the year, and these are outlined in this annual report.

Thank you to our dedicated and professional staff - and to our partner organisations in the housing sector – for all your hard work during the year to deliver better housing outcomes. You continue to make a very real and positive difference in the lives of thousands of South Australians.

Signed:  Gary Storkey
Presiding Member
South Australian Housing Trust Board

Signed:  Michael Buchan
Chief Executive
SA Housing Authority


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